National Age Assessment Board (NAAB) – Administrative Officer
Job Description
Position: Administrative Officer
Location: Croydon Metro Point – Office Based
Hourly rate: £15.92
Working Days/Hours: Monday to Friday: 09:00 – 17:00
Brook Street, in partnership with the Home Office, has a fantastic opportunity for an Admin Officer to join their team.
Experience Needed/Desired:
- Excellent communication and organisational skills
- Ability to work flexibly to meet changing priorities
- A good knowledge of IT
- Experience of working in a customer-focused environment
Desirable skills and experience:
- Experience of using Home Office systems, such as Atlas, Moveit
List of duties/responsibilities:
- Ensure operational outcomes are delivered in line with standards required (SOPs)
- Collaborate with the Social Work Team to ensure referrals meet NAAB criteria before acceptance
- Monitor inboxes daily and action emails within agreed timescales
- Flag safeguarding risks for young persons to the Social Work Team Manager promptly
- Update all MI trackers
- Use of MOVEit
- Process all personal data in accordance with policies, report incidents/breaches following procedures
- Share best practice procedures with team and Social Workers as needed
- Complete mandatory and refresher training annually
- Perform any ad-hoc duties to support the team
Training:
Two weeks training period. During training, 100% in the office. No annual leave permitted during the 3-week training period.
Clearance level: DBS + CTC (to be applied for by Brook Street upon successful application)
Role-specific requirements:
- Must hold a valid passport
- Must have lived in the UK for longer than 5 years; periods of 6 months or more outside the UK in the last 5 years are not accepted
- Role requires security clearance, which will be processed if successful
Brook Street supports the Armed Forces Covenant and guarantees to interview all veterans or spouses/partners of military personnel who meet the essential criteria. As a Disability Confident Leader with the Gold Award from the Defence Employer Recognition Scheme, we offer a guaranteed interview with a PSR Sourcer to eligible candidates. If you identify as a candidate with a disability or as a veteran/spouse/partner of military personnel and meet the criteria, please reach out via the Brook Street website to register your interest. We are committed to engaging with you. When there is a high volume of eligible candidates, the best candidates from this group will be shortlisted for interview.
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