Administration Officer

Company: Brook Street
Apply for the Administration Officer
Location: Croydon
Job Description:

National Age Assessment Board (NAAB) – Administrative Officer

Job Description

Position: Administrative Officer

Location: Croydon Metro Point – Office Based

Hourly rate: £15.92

Working Days/Hours: Monday to Friday: 09:00 – 17:00

Brook Street, in partnership with the Home Office, has a fantastic opportunity for an Admin Officer to join their team.

Experience Needed/Desired:

  • Excellent communication and organisational skills
  • Ability to work flexibly to meet changing priorities
  • A good knowledge of IT
  • Experience of working in a customer-focused environment

Desirable skills and experience:

  • Experience of using Home Office systems, such as Atlas, Moveit

List of duties/responsibilities:

  • Ensure operational outcomes are delivered in line with standards required (SOPs)
  • Collaborate with the Social Work Team to ensure referrals meet NAAB criteria before acceptance
  • Monitor inboxes daily and action emails within agreed timescales
  • Flag safeguarding risks for young persons to the Social Work Team Manager promptly
  • Update all MI trackers
  • Use of MOVEit
  • Process all personal data in accordance with policies, report incidents/breaches following procedures
  • Share best practice procedures with team and Social Workers as needed
  • Complete mandatory and refresher training annually
  • Perform any ad-hoc duties to support the team

Training:

Two weeks training period. During training, 100% in the office. No annual leave permitted during the 3-week training period.

Clearance level: DBS + CTC (to be applied for by Brook Street upon successful application)

Role-specific requirements:

  • Must hold a valid passport
  • Must have lived in the UK for longer than 5 years; periods of 6 months or more outside the UK in the last 5 years are not accepted
  • Role requires security clearance, which will be processed if successful

Brook Street supports the Armed Forces Covenant and guarantees to interview all veterans or spouses/partners of military personnel who meet the essential criteria. As a Disability Confident Leader with the Gold Award from the Defence Employer Recognition Scheme, we offer a guaranteed interview with a PSR Sourcer to eligible candidates. If you identify as a candidate with a disability or as a veteran/spouse/partner of military personnel and meet the criteria, please reach out via the Brook Street website to register your interest. We are committed to engaging with you. When there is a high volume of eligible candidates, the best candidates from this group will be shortlisted for interview.

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Posted: May 3rd, 2025