CRM Analyst

CRM ANALYST – LONDON

UP TO £42,000

THE COMPANY

We are supporting a renowned sporting establishment on a customer-centric analytics hire.

THE ROLE

The successful CRM Analyst responsibilities will include:

• Lead strategic analysis projects focused on customer retention and engagement, identifying trends and behaviors that drive long-term engagement
• Develop predictive models and segmentation strategies to forecast customer churn, optimise retention campaigns, and personalise customer journeys
• Design and deliver insightful dashboards and reports to track retention metrics, engagement trends, and campaign effectiveness

YOUR SKILLS AND EXPERIENCE

The successful CRM Analyst will have the following skills and experience:

• Proven experience SQL
• Strong expertise in customer analytics, with a track record of using data to drive engagement strategies
• Proficiency in predictive modelling and segmentation techniques to optimize customer journeys.
• Hands-on experience with data visualization tools (e.g., Tableau, Power BI) to create intuitive, actionable dashboards

THE BENEFITS

The successful CRM Analyst will receive a salary of up to £42,000, plus an array of additional benefits.

HOW TO APPLY:

Please register your interest by sending your CV to Harry Mincer via the apply link below.

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