Freight Operations Executive

As an Air Freight Specialist at Aramex, you will be the driving force behind our efficient freight operations. You’ll play a vital role in ensuring the timely and cost-effective movement of goods, from initial quotes to final delivery. This includes navigating international regulations, maintaining clear communication, and upholding the highest standards of customer service.

Job Description

• Execute import and export shipments from initial quote to final delivery, ensuring smooth and efficient movement of goods.
• Handle both LTL and FTL shipments, including hazardous materials, following all required regulations.
• Arrange for the collection of Delivery Orders (DOs) and Bills of Lading (B/Ls).
• Coordinate customs clearance procedures and ensure all necessary documentation is accurate and complete.
• Submit shipping instructions to relevant parties.
• Schedule both hazardous and non-hazardous shipments accurately and efficiently.
• Monitor and maintain a 100% update rate for milestones and status within CargoWise.
• Monitor supplier invoices and performance to ensure cost-effectiveness.
• Complete job costing and billing tasks accurately.
• Maintain clear communication with suppliers and clients throughout the shipment process.
• Follow established company Standard Operating Procedures (SOPs) and achieve Key Performance Indicators (KPIs).
• Maintain a well-motivated and independent work style, managing freight forwarding operations effectively.
• Collaborate with destination consignees to ensure smooth delivery.
• Independently handle pre- and post-shipment documents.
• Coordinate with shipping lines to obtain Bill of Lading (BL) status and local charge updates.
• Work with brokers to manage payments and update payment receipts in the system.
• Facilitate communication with staff regarding customs clearance activities.
• Regularly follow up with clients on shipment details like stuffing plans, vessel schedules, and BL copies.
• Coordinate with clients regarding cargo dispatch.
• Collaborate with shipping lines, transporters, and operations staff for seamless execution.
• Maintain accurate records within CargoWise, including payment vouchers and supplier cash payments.
• Create transportation references within CargoWise.
• Create truck consignment notes, manifests, and MAWBs.
• Create bills of entry for export and import consignments.

Job Requirements – Experience and Education

• Bachelor’s degree in business or related field.
• 3-4 years of relevant experience in the Freight Forwarding industry.
• Experience in operations and broad knowledge of regulations.
• Cargowise experience preferred.
• Excellent MS Office skills: Word, Excel, and PowerPoint.
• Proficiency in professional email communication.

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