Job Description
Who are we?
At Bright, we create cutting-edge software for accounting, payroll, tax, and practice management, supported by a team of talented individuals who are passionate about making a difference. Together, we lead the industry with innovative solutions and unparalleled customer support.
We’re all about creating opportunities for businesses to succeed—and for you to shine. Join us, and be part of a supportive, collaborative team that values your voice and contributions.
Why join us?
We believe in empowering people to grow professionally while maintaining balance in their lives. At Bright, you’ll work in a dynamic, inclusive environment that supports your personal and career aspirations.
The Opportunity
Are you an ex-accountant with a knack for tech and a passion for transforming how practices operate? We’re looking for a Product Specialist who can leverage their experience in practice to help shape our product roadmap and act as a subject matter expert.
Key Responsibilities
- Own the practice management product roadmap with clear ROI metrics. You'll be the mastermind behind our product's direction, ensuring every step we take is backed by solid returns.
- Drive customer research and competitive analysis to inform product decisions. Regularly meet with internal stakeholders and users in practice to understand pain points, elicit requirements and gather feedback.
- Manage stakeholder relationships across Engineering, Sales, Support, and Partners. You'll be the glue that holds our teams together, ensuring everyone is on the same page.
- Prioritise and maintain the product backlog aligned with business objectives. Keep our priorities straight and make sure we're always working on what matters most.
- Collaborate with product owners and UX designers to ensure specs and designs are fit for purpose. Your keen eye for detail will ensure our product meets the highest standards.
- Lead go-to-market strategy and product launches. Be the driving force behind our product's success in the market.
Deliverables:
- 12-month product roadmap with prioritised features and business cases. Lay out the path to our product’s future success.
- Market and competitor analysis reports. Provide insights that keep us competitive and informed.
- Customer research insights and requirements documentation . Capture what our customers need and want.
- Go-to-market execution plans. Ensure our product launches are smooth and successful.
- Regular stakeholder communications and progress updates . Keep everyone in the loop with clear and consistent updates.
- Product performance tracking and optimisation. Continuously improve our product based on performance data.
The Person
- 3+ years of experience in product specialist or related role
- Experience working in an accountancy practice with a solid understanding of practice management software is essential
- Demonstrable experience implementing software within a practice with an appreciation of how integration across an accounting tech stack can enhance efficiency in practices.
- Knowledge of agile software development practices is preferred.
- Strong interpersonal skills with the ability to adapt and remain agile in a dynamic environment.
At Bright, we celebrate individuality and create opportunities for everyone to succeed. If you’re passionate about building solutions that make a difference, we’d love to hear from you.
…