Connected Car Change Coordinator Location: Crewe Contract: Until 31st January 2026 (Potential extension) Hours: 37 per week IR35 Status: Outside IR35 Working Pattern: Hybrid – Flexible
This is an excellent opportunity to join the Connected Car department within a leading luxury automotive manufacturer. As a Connected Car Change Coordinator, you will play a central role in coordinating and overseeing software change processes across complex systems, working closely with internal teams, external suppliers, and Group partners.
This role is ideal for someone with a strong background in IT or software change management who thrives on cross-functional coordination, stakeholder engagement, and process ownership. You’ll need critical thinking, strong communication skills, and a proactive approach to driving operational change management within the automotive digital domain.
Key Responsibilities of the Connected Car Change Coordinator:
- Manage the end-to-end software change process within the Connected Car department, ensuring all changes are tracked, assessed, and delivered according to Group standards.
- Liaise with internal and external stakeholders, including suppliers and Group partners, to gather approvals, assess risks, and communicate deployment timelines.
- Chair and coordinate the Connected Car Change Approval Board, ensuring all changes are reviewed, approved, and documented effectively.
- Attend Group deployment and change meetings to represent the department and support cross-functional alignment.
- Maintain a change log and change statistics; publish and report change activity (planned/unplanned) to the wider business.
- Support transition management by establishing and documenting operational processes and maintaining a list of standard changes.
- Provide backup for Incident Management, supporting the wider operations team when required.
- Evaluate the risk and impact of proposed changes, assisting in the preparation and submission of change requests across the Group toolset.
- Coordinate with the App team for releases and updates, ensuring all changes are accurately recorded and communicated.
- Maintain oversight of the Shared Connected Car Change mailbox and act as a key point of contact for change-related queries.
Key Skills & Experience Required for the Connected Car Change Coordinator role:
- Proven experience in change management within an automotive or IT/software environment.
- Strong knowledge of IT change management processes, ideally aligned with ITIL principles.
- Effective stakeholder and communication skills, with the ability to coordinate across multiple departments and external partners.
- Good digital literacy and confidence working with data and software tools.
- Hands-on experience with JIRA and familiarity with Group systems or similar environments.
Qualifications:
- Degree in Computer Science, Engineering, Project Management, or equivalent experience.
- Formal Change Management training or certifications are desirable.
…