Technical Manager

Job Description

Job Title: Technical Engineering Manager

Location North Essex / Hertfordshire

Salary: £75,000 – £80,000

Package availability

• Car Allowance
• Bonus – Up to 20%
• Private Healthcare
• Pension
• Holiday – 25 days plus bank holiday

Job oversight

A leading provider of mission-critical engineering and maintenance services is seeking a Technical Manager to oversee operations at a data centre facility based in North Essex / Hertfordshire This is a site-based role responsible for the delivery of both operational and commercial aspects of a high-availability environment. The successful candidate will have strong leadership experience within critical environments, ideally with a data centre or mission Critical Environment

Responsibilities

• Own the day-to-day operational and commercial delivery of the site-based contract.
• Ensure the continuous operation of critical building services and systems.
• Act as the Senior Authorised Person for HV systems.
• Lead root cause analysis and post-incident reviews for technical faults.
• Deliver scenario-based drills and technical training for engineering staff.
• Act as the key client interface, maintaining strong relationships and ensuring satisfaction.
• Ensure planned maintenance is delivered to a high standard and meets all SLA and compliance requirements.
• Plan and oversee system shutdowns and major project work.
• Manage all reactive repairs, ensuring swift, safe, and effective resolution.
• Oversee subcontractor performance, including pricing, auditing, and compliance.
• Work closely with the permit manager to maintain rigorous permit-to-work controls.
• Maintain stock of essential spares and materials.
• Ensure accurate and complete maintenance records are kept.
• Support the Account Manager with statutory compliance and Quality Management System documentation.
• Ensure preparation of risk assessments and method statements for all works.
• Supervise subcontractors and ensure adherence to site safety and operational procedures.
• Promote and ensure a safe and healthy working environment in line with company and site-specific policies.

Requirements

• Electrically qualified with a strong background in M&E engineering.
• Demonstrable experience managing operational contracts within critical environments (data centre experience strongly preferred).
• Proven ability to lead site teams, manage subcontractors, and deliver service excellence.
• Comfortable acting as the client-facing lead for all technical matters.
• Experience with high-voltage systems and permit-to-work processes.
• Strong understanding of statutory compliance and risk management in critical infrastructure.
• Excellent interpersonal and leadership skills.
• Must live within a commutable distance to North Essex / Hertfordshire area (this is a fully site-based role).

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