As Lead Systems Engineer, you will play a pivotal role in delivering our client’s cutting-edge, visitor-facing digital experiences. From immersive displays to interactive audio and control systems, you’ll lead the design and implementation of innovative technologies across public spaces. Collaborating closely with project teams, you’ll ensure every solution is engaging, resilient, and future-ready — creating seamless, high-quality experiences for millions of visitors.
This is an exciting opportunity to push the boundaries of creative technology and contribute to world-class storytelling through well-integrated, robust systems. You’ll bring your technical expertise and creative thinking to a forward-looking team, shaping the next generation of interactive digital experiences at our client’s venue.
We’re seeking a technically skilled, highly organised, and creative problem-solver who can seamlessly blend strategic thinking with hands-on delivery.
Salary: Up to £45,000 + Direct Staff Benefits
Responsibilities:
Your work will blend creativity, technical expertise, and strategic thinking to create engaging, resilient, and future-proof visitor experiences.
- Leading projects, managing budgets, schedules, and procurement while ensuring accessibility and sustainability.
- Defining and implementing a strategic approachto software, hardware, and control systemsacross permanent galleries and temporary exhibitions.
- Specifying and reviewing designs,drawings, and hardware, prototyping new solutionswhere needed.
- Procuring and managing AV design and integration services,overseeing installation scopesof work.
- Collaborating with the DigitalExperience Technology Managerto shape a forward-thinking technology strategy, improving compliance and upgrading legacy systems.
- Line-managing a Systems Developer, identifying work packagesto maximise their contribution.
- Installing, commissioning, and documenting new systems while ensuring maintenance teams are well-trained.
- Overseeing the storage and management of digital assets,enabling long-term exhibitupdates and maintenance.
- Leading the implementation of asset management and software deployment solutions.
- Staying ahead of emergingtechnologies, building relationships with key manufacturers and suppliers.
- Working closely with digitaland technology teamsacross the group to share best practices and coordinate joint initiatives.
- Continuously demonstrate inclusive behaviours, valuingeveryone’s contribution, and promoting a culture of
openness
- As a colleague you will learn about our Health and Safety Policies, procedures and risk assessments, allowing you to take care of your own personal safety and that of others.
- You may be required to participate in our client’s incident response and business continuity arrangements, helping us ensure the organisation’s preparedness and resilience.
Skills & Knowledge Required:
- A collaborative, proactive and forward-thinking approach. You will use your good communication skillsto work effectively with internal and external stakeholders, building and maintaining strong working relationships.
- An ability to solve problems methodically.
- Proven experience in designing, commissioning, and delivering AV and IT systems.
- Strong ICT literacy, with experience acrossWindows and Mac operating systems.
- Expertise in networking, including AV distribution over IP (e.g. NDI, Dante).
- Hands-on experience with controlsystems such as Q-SYS or Crestron.
- Excellent writtenskills, able to produce clear reports and technical documentation.
- Strong project management abilities, effectively assigning resources to meet deadlinesand objectives.
- Experience managingteams, contractors, and equipment, ensuringsmooth project execution.
- A values-driven approach and passion for contributing to an open and inclusive organisation.
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