Solutions Architect

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

As a Solutions Architect, you will:

1. Lead the technical engagement of the customers throughout their lifecycle to drive the sale, deployment, and adoption of our solutions;
2. Conduct technical presentations and architecture design sessions, to demonstrate the capabilities of Shift4 products and services, emphasizing how Shift4 can help their business grow (Pre-sales activities);
3. Obtain high level understanding of the customers’ day to day processes, payment activities & needs;
4. Work with different internal teams (such as Product, sales, marketing, operations & support);
5. Serve as a key contributor for current and future products and marketing strategies by collecting feedback from customers and market knowledge;
6. Conduct discovery and assessment workshops with clients, understand and document client needs, and suggest the Shift4 best solution;
7. Identify & build customized solutions for strategic customers and manage their delivery;
8. Be actively involved in analysis, solution design, client communication and implementation.

Requirements:

1. At least 5 years of proven experience as a Solution Architect, Pre-sale Engineer or Product Manager, at a global company.
2. Working knowledge of card present payment ecosystem, including parties involved, their responsibilities and expectations.
3. Knowledge & Experience in the online payment processing industry.
4. Knowledge of the UK and Irish payment processing industry.
5. Technical/Engineering background or engineering education.
6. Proven experience in analysing and defining requirements and building tech based solutions.
7. Exceptional communication and presentation skills (written and verbal, internal and external).
8. Ability to work in a fast pace environment.
9. Strong sales capabilities and experience in customer facing teams.
10. Execution skills in a matrix environment.
11. Ability to travel (every 6-8 weeks, ~15%).

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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