Job Overview
Job Title:
Security Support Officer Salary: 13.85PH + Bens
Hours:
42 hours per week
Contract:
Full Time Temp to Perm
Job Overview
To protect our customer’s property, people and/or assets by providingsecurityservices in direct accordancewiththe sites published AssignmentInstructions(AI’s) andanysubsequent changes.
Delivering results that meet and / or exceed the Key performanceindicators/ Service Level Agreement for the customer through fullresponsibilityandaccountability, providing a service that aids in the retention of the contract.
To undertakeadditionaltraining toensurecontinuousself-development.
Main Duties
Operations
To be aware of andensurecompliancewithallaspects of policies and relevant legal andregulatoryrequirementsas directed by theSecurityAccount Manager and in accordancewithUK Law and Guidance bodies.
Fully andsatisfactorilycompleteallof the tasks and duties on site as defined within the published AssignmentInstructions(AI’s).
Proactively refer to and review the published AssignmentInstructions, thusfamiliarisingoneselfwithanychanges in order to suggestadditionalamendments that will improve or enhance the current level of service.
To be compliantwithIndustry andStatutoryLegislation(you are required to obtain a front-line licence in eitherSecurityGuarding or DoorSupervision), which must be worn atalltimes whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are alsoadditionalcourses that arecontractuallyrequired.
Complywithlegalobligationsand safetyrequirementsof the role.
Followinstructionsand proceduresappropriatelywithoutunnecessarilychallengingauthority.
Work in asystematic,methodologyand orderly way.
Training
Fully andsatisfactorilycompleteallrequiredcompetencytraining.
To undertakeadditionaltraining toensurecontinuousself-developmentas directed by theSecurityAccount Manager.
Usetechnologyto achieve key workobjectivesand develop job knowledge and expertise throughcontinualprofessionaldevelopment.
You are required toensureyou renew your licence 16 weeks before expiry.
Securityand Health & Safety
Look out for, and toimmediatelyreport,anyHealth & Safety hazards, or potential hazards, on site.
Stay alert toanythreats or changes within the workenvironmentin order to take theappropriateaction to reduce the chance of disruption, loss or damage.
Use common sense andinitiativebyimmediatelyinvolving others if asituationappears to become threatening.
To maintainprofessionalconduct in the face of difficultsituationsandchallengingcustomers.
Complete an accurate, detailed notebook entry as soon as possible afteranyincident, which can then be used as part of the Incident Report process.
Keep to schedules and demonstratecommitmentto Mitie and the Client.
Toensurecheck calls are being carried out at theallocatedtime slot asstipulatedin the AssignmentInstructions(AI’s).
To callemergencyservices andCommunicationCentre to reportallincidents.
What we are looking for
PreviousSecurityExperience
SIA License
SC Clearancedesirable