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ServiceNow Senior Technical Consultant
We are seeking a ServiceNow Senior Technical Consultant with strong experience in designing and implementing solutions on the ServiceNow Platform. Technical Consultant Seniors define, develop, test, analyse, and maintain software applications in support of the achievement of the business requirements. The role demands strong analytical skills and high research, design, documentation, and software modification capabilities throughout the production life cycle.
Senior Technical Consultants are also proactive providing mentoring, support and guidance to the Junior Developers and perform with a high autonomy level. Due to their outstanding asset of skill set and high level of decision making, Senior Developers usually act as Project Team Leads.
Responsibilities:
- Manage all important project processes such as platform architecture documentation, integration documentation, work-effort estimation and hands-on advanced development.
- Attend, participate, and occasionally lead Scrum meetings.
- Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team.
- Fulfill Project’s technical development and configuration at the highest standard of technical quality contributing with assignments, follow up and guidance to Junior / Mid developers.
- Fulfill technical design guidance within our projects following ServiceNow best practices.
- Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication.
- Contribute to the continuous improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of Customer needs and requirements.
- Fill technical or process roles in our projects, if needed.
- Lead, educate, mentor and develop the Cognizant resources who are assigned to his/her projects.
- Assist in the scoping of new opportunities, design tools and techniques to deliver efficiently.
- Act as the final escalation point for technical decision-making within a project.
- Partnership with HR to deliver technical interviews and support the recruitment process.
About Cognizant:
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.
Our commitment to diversity and inclusion:Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Disclaimer:Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
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