Rent Enforcement Officer
We are seeking a proactive and experienced Rent Enforcement Officer to join our team on a temporary basis for an initial 3-month period. You will play a crucial role in maximising rental income and reducing rent arrears through effective enforcement action. This will involve preparing and presenting cases in County Court and attending evictions.
Contract Type: Temporary -Initially 3 months (covering long-term absence)Working Hours: 37 hours per week (Monday – Friday, 8:30 am – 4:50 pm – Hybrid.Base Office: Harvey Road, NG8 3BB (team days)Court Location: Loxley House, NG2 3NG
Key Responsibilities:
- Maximising rent collection and minimising arrears through enforcement action.
- Preparing legal cases and representing the organisation in County Court.
- Attending evictions and supporting tenants through the enforcement process.
- Conducting home visits and managing cases in accordance with Housing Act Legislation and Pre-Action Protocol for Social Landlords.
- Providing financial advice to tenants and liaising with benefits teams regarding Welfare and Discretionary Housing Benefits.
- Working independently, including lone home visits, while also contributing to a supportive team environment.
Essential Skills & Experience:
- Proven experience in a housing management environment.
- Expertise in rent collection and arrears management, including knowledge of legal procedures related to debt recovery.
- Strong understanding of Housing Act Legislation and court processes.
- Excellent negotiation and communication skills.
- Knowledge of Welfare Benefits and Housing Benefits, including Discretionary Housing Payments.
- Experience in conducting home visits and lone working.
Desirable Skills & Qualifications:
- Experience in preparing and presenting cases in County Court.
- NVQ Level 3/4 in Housing Management or part qualification with the Chartered Institute of Housing.
Why Join Us?
- Hybrid working model with a mix of home, office, and court-based work.
- Opportunity to make a meaningful impact by supporting tenants and ensuring rental income stability.
- Supportive team environment with professional development opportunities.
If you have the experience and skills required for this role and are looking for a challenging yet rewarding opportunity, we’d love to hear from you!